Shipping and Payment Policy
Payment Options
We accept MasterCard, Visa, American Express, Optima and Novus (Discover).

Since your order may ship from different distribution centers, the items on your order may arrive at separate times. In accordance with our payment terms, items scheduled to ship within 30 days of the order date are charged full at the time of the order. Items with estimated ship dates beyond 30 days of the order date are charged 50% at the time of the order, with the remaining balance charged at time of shipment.

If your order was charged in full at the time of purchase and it is beyond 30 days, please contact Customer Support for a current status and billing adjustment.

Sales Tax

GreatFans collects sales tax on orders shipped to Minnesota. We do not charge tax on any orders shipped to other locations.

Shipping & Delivery

To make buying from us simple, shipping and handling within the contiguous U.S. (UPS ground or common carrier) is free of charge. Please contact sales@greatfans.com for Alaska, Hawaii and International shipping costs. If you need faster delivery, you can arrange for overnight or second day delivery. Contact sales@greatfans.com for more information and costs. Many products are ready to ship within five days of you order, while others are manufactured when you place the order. Once your order is placed, shipping date(s) will be e-mailed to you. We cannot deliver to P.O. Box locations